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5 SIMPLE
THINGS TO HELP US SERVE YOU BETTER.
Collecting basic dockleveler information can often speed up your ordering
process and may save you from making a return trip to the jobsite
for more information.
1.
What brand of dockleveler are you working on?
It’s not always easy to tell. Some docklevelers have been repainted.
Some have the tags removed or purposely covered up. Usually a dockleveler
has a Manufacturers label on the front of the subframe, but often
a label can be found in other places possibly on the side or front
of the deck or under the deck at the rear.
2.
What is the model, serial number and job number of the dockleveler?
If the label is intact this can be very easy. But if the label has
been damaged or removed, examining the dockleveler inside and out
will reveal a second location for either the serial number or a job
number. These numbers although not always useful, sometimes help us
to determine a model, vintage or even the exact unit your working
on.
3.
What color is the dockleveler?
This may seem like a silly question but often when there is no manufactures
label or the label has been severely damaged, the original color is
commonly the first clue to determining what brand the dockleveler
is especially when looking for replacement parts for an older unit.
Often the color is deceiving. Be certain to look under the leveler
and examine the many corners and crevices that usually get missed
when a dockleveler gets a new coat of paint.
4. What
size is the dockleveler?
Occasionally we get calls where is unclear as how the manufacturer determined
the size of the dockleveler. The simplest method we have found is to
measure the pit that the dockleveler is in and not the dockleveler itself.
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For the length (“a”) of the dockleveler measure the pit
from the font edge to the back wall and round that number up to the
next full foot. For example if the “a” dimension is 7’-3”
round that up to 8’ for the manufactures length of the dockleveler.
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To determine the width (“b”) measure the pit width and round
down to the next closest half a foot. A 6’-8” wide pit is
a 6.5 foot wide dockleveler.
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Determining the depth (“c”) is easy. Manufacturers usually
build dock-levelers to one of two depths, 20 and 24 inches. Remember
though the pit slopes toward the front so it should be shallower in
the back. Be certain the unit is not sitting on a riser kit, a common
practice used to fit a 20” dockleveler in a 24” pit.
5. Take
a good look at the big picture.
Look at the whole leveler not just the parts that aren’t working.
Many times we’ll ask questions about the type of holdown, lip
mechanism, main lifting mechanism or other areas that may help us answer
your questions. Take lots of measurements, note the color of items like
the holdown, the voltage and electrical requirements and if at all possible
take digital pictures. We’ve found that a picture is truly worth
a thousand questions.
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N90 W14507 Commerce Drive 
Menomonee Falls, WI 53051 
